When you purchase an SAP product, a new installation is created. It contains one or more systems, which represents the computer on which you installed your SAP product, or for cloud products, which tenants or products you have purchased from SAP.
Most on-premise support applications rely on up-to-date system data to improve service quality. With quality system data repeated data input becomes unnecessary.
To ease system data maintenance, you can use the system data synchronization between SAP Solution Manager and SAP for Me.
A system represents the machine on which you have installed your SAP product or a tenant that SAP manages for your business in the cloud. It contains fields such as the Operating System you run on the machine, the SAP product you installed on it, the database associated with your product, the datacenter a tenant is located in and more.
Edit or delete systems, and manage remote connections so that SAP Support can access your systems to troubleshoot your issues.
Each system is associated with a license key. You are able to request a new system using the License Key application.
SAP's Global License Audit & Compliance Organization (GLAC) enable and audit SAP customers to achieve and maintain compliance with their license entitlement. As trusted advisors we provide support to
In times of unprecedented change and uncertainty, customers require a set of different services from SAP to meet their contractual obligations to stay compliant. The Global License Audit & Compliance team has the right services and expertise ready for any respective customer situation spanning from enablement and situational support to license measurement and detailed investigation.
Visit the GLAC page where you can find information on all Global License Audit & Compliance services.
If you have any questions about the GLAC Service portfolio contact your SAP License Compliance Manager or your SAP Account Manager.