Community Health Network has been serving the people of Hamilton County and the north side of Indianapolis for more than 30 years. The depth and breadth of services offered at the Community Hospital North campus in Castleton have expanded greatly through the years, but Community’s “Patients First” focus and commitment to the community have been constants.
Patients and visitors to Community Hospital North can find general information about the hospital below, including visiting hours, parking, dining and retail options, and various services. If you don't find what you're looking for, please call our general information line at 317-621-6262.
Do you have feedback about how we can better serve our patients? If you or a loved one have had an experience you think is important to share feedback on, or simply have ideas about improving the patient experience, please consider joining our Patient and Family Advisory Council (PFAC) for Community Hospital North.
Visitor InfoCommunity’s highest priority remains delivering quality care in the safest possible environment through the pandemic. Our visitation policies reflect the best evidence-based information available, and we’re confident in our safety protocols and our ability to keep patients, visitors and caregivers safe.
Visitor registration is required for guests who plan to visit acute care areas. Please be prepared to show photo ID at the registration desk when you arrive.
Hospital visiting hours are 7 a.m. to 9 p.m. daily. Hours may vary for specific units or areas of care.
There are two ATM locations for your convenience:
For a list of recommended hotel accommodations for Community patients and families, please call the front info desk at 317-621-9023.
Community Hospital North offers free wireless internet access to patients, families and visitors.
Cell phones are allowed in all areas except for patient treatment areas because their signal could interfere with medical equipment in use.
The hospital and the entire Community Hospital North campus are tobacco-free environments.
Smoking has been shown not only to compromise the health of those who smoke, but others who come into contact with the smoke. Therefore, in keeping with our mission to promote the health, wellness and comfort of our patients and employees, smoking is not permitted.
Phone Numbers Outpatient Registration Valet Parking Emergency Department Community Surgery Center North Pastoral/Spiritual CareOur goal is to provide excellent service. If we have not met your expectations, we want to know. If you have questions about your Community experience or suggestions for making it better, please contact Patient Experience at 317-621-7000 or e-mail PatientExperience@eCommunity.com.
Food and BeverageCommunity gift cards are accepted at all Community Health Network retail locations.
Vending machines are available 24 hours a day in the ER lobby and across from Starbucks in the main lobby (gallery).
Bamboo Café is located north of the hospital's emergency department. The café serves breakfast, lunch, dinner and late-night. Bamboo offers daily specials and food options for all tastes, including grill, pizza, sandwiches/wraps, salad bar, sauté station, daily soups, fountain drinks, and assorted to-go items, such as bottled drinks, fruit, sandwiches, yogurt, desserts, salads, snacks and more.
Bamboo Café Breakfast, Lunch and DinnerMonday - Friday, 6:30 a.m. to 8 p.m.; 10 p.m. to 1 a.m.
Sat/Sun, 6:30 a.m. to 8 p.m.
Monday - Friday, 6:30 a.m. to 8 p.m.
Saturday, 8 a.m. to 2 p.m.
Sunday, closed
Community gift cards are accepted at all Community Health Network retail locations. We offer our patients and visitors retail options including Jasmine gift shop with snacks and logo apparel, and FigLeaf Boutique for specialty women's, children's and personal care items.
Monday through Friday, 9 a.m. to 9 p.m.
Saturday/Sunday, 10 a.m. to 5 p.m.
Phone: 317-621-GIFT (4438)
Monday through Friday, 9 a.m. to 5 p.m.
Phone: 317-621-LEAF (5323)
For all your prescription needs, please visit the Walgreens inside Community Hospital North, located near Starbucks.
Monday through Friday, 8 a.m. to 6 p.m.
Saturday/Sunday, Closed
Phone: 317-567-2651
The Rollins Family Chapel, located in the gallery, is a place open for prayer, meditation and reflection 24 hours a day, seven days a week. People of all faiths and traditions are invited to find peace, comfort and healing within its walls. The symbols displayed in our chapel represent six of the world's religions. They remind us that this chapel is a place for all to celebrate their religious traditions and spiritual connections with the Divine.
Community Hospital North's pastoral relations department is committed to providing support services to patients, families and hospital staff, with respect to their own needs and traditions. Professionally trained chaplains are available on an individual basis to assist with pastoral/spiritual care and counseling needs. They also strive to connect individuals who desire pastoral care and other spiritual or religious interventions with their own faith leaders, rites and traditions.
To access pastoral care services, call the chaplain's office between 8 a.m. and 4:30 p.m. Monday through Friday, at 317-621-5282. Chaplains are on-call for emergencies at all other times, including on holidays.
VolunteersOngoing volunteer opportunities are available at Community Hospital North, including positions in the medical units, along with clerical positions and customer service assistance for patients and visitors. To apply, please visit our Volunteer page and look for the Community Hospital North information.
Find your way around the Community Hospital North campus with our handy maps.